PROFESSIONAL
EXPERIENCE
Independent
Consulting Engineer, San Jose, CA
Oct 2013- Present
Unified
communication/collaboration architecture design and implementation, managed
services
consultant
§
Network design and solutions, LAN/WAN,
Routing and Switching, design and configuration
§
Call Manager, Unity, Call Center
Express, Telepresence, Jabber, MS Lync integration, IP Phones, Licensing,
Voice Gateway, CME, SRST, H.323/SIP, CUCM, Extension Mobility
§
Cisco HCS, Cloud services and
solutions. VMware, Nexus, virtualization design and configuration.
§
Project management of large global
multi-sites implementation, network, and unified communication projects,
Critical points assessment, summary conclusion
§
Security design and VPN, Remote access,
Firewalls, IDS design
Orange Business Services, San
Francisco,
CA
April 2009 – Sep 2013
Consulting
Engineer/ Solution Architect, MNS, Project Manager, LAN/WAN, Routing and
Switching, Cisco Unified Communication (UCM, UCE, CC, H.323/SIP,
Telepresence, Wireless, Jabber/WebEx, MOH, Extension Mobility,…), Managed
Solutions, and Cloud Services (UCaas, Iaas, Paas, Saas, HCS), supporting
Global Strategic Accounts, sales engineering, account planning, design and
consulting, life cycle management of technical and engineering relation with
assigned customers, and new account acquisition and support
§
Business development, value selling,
developing and implementing strategies to grow Managed networking solutions
and application services, LAN/WAN, Security, Unified Collaboration solutions
and cloud services
§
Presales engineering for new logo
across entire extensive portfolio of strategic products and solutions,
complete lifecycle support: Evaluate requirements, architecture design, RFP
response, SOW, solution presentation, optimization, upgrades/redesigns, and
organic growth
§
Creating customer solutions and
designs, Visio diagrams, Netformx tool and CCW Bill of materials, design
documentation, comparison/ competitive studies, ROI analysis, performance
report reviews, facilitating the implementation process with customer specific
reference tools and documents
§
Securing additional internal/external
resources across multiple organizations and partners to resolve issues and
meet customer requirements and objectives, resulting in exceptional customer
satisfaction and long term partnership and loyalty
§
Developed several solution design and
reference tools to facilitate sales and implementation process
§
Member of the fastest growing revenue
generating organization within the company
SPRINT, San Jose, CA
July 1996 – Feb 2009
Application
Engineering Manager, National Accounts
Regional
Solution/Consulting
Engineer
Senior
Network Engineer
§
Engineering manager for National
Strategic Accounts, billing >$1Million/year. Worked closely with Sprint
advanced technology lab for test marketing and customer pilot development,
developed and lead the engineering lab project. Managed joint advanced
technology seminars with Sprint partners (Cisco, Avaya)
§
Regional consulting engineer supporting
top 100 strategic and enterprise accounts, developing long term partnerships
resulting in new target accounts and increased sales revenues
§
LAN/WAN solution design and support.
VoIP and unified communication solutions, security FW and IDS design,
Wireless, and Mobility solutions
§
Developing and delivering joint
technology seminars in partnership with our technology partners such as
Cisco, Juniper, Unisys, Checkpoint, Avaya/Nortel
§
Leading role in development of our
strategic alliances across different strategic solutions and emerging
technologies strengthening our credibility and leadership within our customer
base
EDUCATION:
BS in Electrical Engineering, California State University, Long Beach CA.
PROFESSIONAL
TECHNICAL TRAINING AND CERTIFICATIONS
All Current Valid Certifications
through 2016
§
CCIE Voice ( Written)
§
CCNA Voice – Cisco Voice and Unified
Communication Administrator LIC # 415953560382DQCN
§
CCDA, Designing for Cisco Internetwork
Solution LIC
#
415184662411JOBF
§
CCNA Routing and Switching LIC #
41595360380DPXN
§
CCNA Data Center LIC # 416724174563GPWG
§
CUDN, Cisco Unity Design Specialist LIC
# 416163702785JMZN
§
Cisco WebEx Solutions Design and
Implementation
§
Cisco IP Contact Center Express
Specialist LIC # 416233040592BTXK
§
Cisco Unified Communications
Architecture and Design Specialist
§
Certified Network Performance
Analyst, Certified Agilent ACE
§ Project Management Training
Certification
Awards
and Accomplishments:
§
Member of the engineering VP quality
advisory group at orange to improve communication, motivation, professional
development, and operational efficiency
§
Sprint Values Excellence Award and
recognitions for contributions made in sales engineering, and technical
contributions in VoIP, WIMAX, Wireless/VoIP Integration, and IPv6
§
Accomplished excellence in engineering
contribution with the highest sales engineering award, the Sprint
“Distinguished Contributor” award
Tags
Managed Services, MNS, Unified
Collaboration, Unified Call Manager, CUCM, Unity, Mobility,
Video/Tele-Presence VoIP, QoS/Cos, IP Phones, SRST/CME, Jabber, WebEx, BYOD,
Call Center, Auto-Attendant, IVR, ACD, MS Lync Optimization/Acceleration,
MPLS, Frame Relay, IP, IPv6, IPVPN, LAN/WAN, Gateways, Firewall, Security, SW
VLANs, Routers, Routing Protocols, BGP, OSPF, Application Servers, UCS, Cloud
Services, HCS, Data-Center, IMS ISC, VMware, Virtualization, Nexus, Ucaas,
Iaas, Paas, Saas, WLAN, Controller, AP, Conferencing, IM, IVR, M2M SLA,
Performance Analysis, Wireless Integration, 3G/4G WiMax/LTE, M2M, Embedded
Systems, Consulting, Project Management, PMP, Initiating, Planning,
Executing, Monitoring/Controlling, Closure and Summary Report Time/Cost/Scope
Analysis and Planning, Account Management, Presales, Post Sales Support,
Visio, Netformx Partnership and Vendor Management, Cisco, Juniper, Citrix,
Net-App, Microsoft, Ipanema, Riverbed